License Management
Manage your ProRank license, view subscription status, and unlock premium features. Access from ProRank SEO → Support & Account → License & Account tab.
License Security
License Status Information
When a license is active, the following information is displayed:
Status Indicators
- ActiveLicense is valid and features are unlocked
- ExpiredLicense has expired, renewal required
- InactiveNo license activated
- InvalidLicense key is not valid
License Details
- Tier: Your subscription level (Free, Core+, Pro+, Business+, Agency+)
- Expiry Date: When your license expires (formatted as Month Day, Year)
- Sites Usage: Number of sites using license vs. limit (e.g., 2/5 sites)
License Tiers
- Free - Basic features
- Core+ - Essential premium features
- Pro+ - Advanced features for professionals
- Business+ - Complete feature set for businesses
- Agency+ - Full suite for agencies
License Activation
Activating a License
- Enter your license key in the format:
XXXX-XXXX-XXXX-XXXX
- Click "Activate License"
- The system validates the key with ProRank servers
- Upon success, features are immediately unlocked
Deactivating a License
To move your license to another site:
- Click "Deactivate License" on the current site
- Confirm the deactivation
- The license becomes available for activation on another site
Important
License Reset Feature
The reset feature helps resolve activation issues, particularly fingerprint mismatches:
When to Use Reset
- Fingerprint verification errors
- Server migration or domain changes
- License stuck in invalid state
- Activation failures despite valid key
How Reset Works
- Clears existing license data and fingerprint
- Reactivates the license with fresh verification
- Updates server records with new site fingerprint
- Restores access to premium features
License Actions
Check Status
Refresh license information from ProRank servers
Updates expiry date, tier, and site usage
Reset License
Clear and reactivate license to resolve issues
Available when errors occur or via link
API Endpoints
GET /prorank-seo/v1/license
- Get current license statusPOST /prorank-seo/v1/license/activate
- Activate a license keyPOST /prorank-seo/v1/license/deactivate
- Deactivate current licensePOST /prorank-seo/v1/license/reset
- Reset and reactivate licenseGET /prorank-seo/v1/license/status
- Check license statusGET /prorank-seo/v1/license/debug
- Debug information (admin only)
Common Issues & Solutions
Fingerprint Mismatch Error
License was activated on different server/domain
Solution: Use the "Reset License" button to clear and reactivate
Site Limit Reached
License activated on maximum number of sites
Solution: Deactivate from unused sites or upgrade tier
Invalid License Key
Key format incorrect or doesn't exist
Solution: Verify key from your ProRank account
Implementation Details
Window Properties
window.prorankSupport.fingerprintError
- Fingerprint error details
Context Usage
Uses SupportAccountLicenseContext
for license state management across the Support & Account interface.