Terms of Service
Last updated: January 13, 2025
1. Agreement to Terms
By accessing or using ProRank SEO's services, including our WordPress plugin, web application, and related services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Services.
2. Description of Services
ProRank SEO provides:
- A WordPress SEO plugin with free and premium features
- Web-based account management and licensing portal
- SEO tools and optimization features
- Integration with third-party services (Google Search Console, Analytics)
- Customer support and documentation
3. Account Registration
3.1 Account Creation
To access certain features, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activities.
4. WordPress Plugin License
4.1 License Grant
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the ProRank SEO WordPress plugin:
- Free Version: Unlimited use on any number of websites
- Pro Version: Use on websites specified in your license
- Business Version: Use on websites specified in your license with additional features
- Agency Version: Use on unlimited client websites
4.2 License Restrictions
You may not:
- Redistribute, sell, or share your license key
- Modify, reverse engineer, or create derivative works
- Remove or alter any proprietary notices
- Use the plugin for illegal or unauthorized purposes
- Exceed the number of activations allowed by your license
5. Payment Terms
5.1 Pricing and Payment
- All prices are in USD unless otherwise stated
- Payment is processed securely through Stripe
- Prices are subject to change with 30 days notice
- Renewals are charged at the then-current price
5.2 Refund Policy
We offer a 30-day money-back guarantee for first-time purchases. Refunds are not available for:
- Renewal payments
- Accounts terminated for Terms violations
- Requests made after 30 days
5.3 Subscription Auto-Renewal
Annual licenses automatically renew unless cancelled. You can manage your subscription through your account dashboard or Stripe customer portal.
6. Acceptable Use Policy
You agree not to use our Services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit malware or harmful code
- Engage in spamming or black-hat SEO practices
- Attempt to gain unauthorized access to systems
- Interfere with the proper functioning of the Services
- Impersonate others or provide false information
7. Intellectual Property Rights
7.1 Our Intellectual Property
The Services, including all content, features, and functionality, are owned by ProRank SEO and are protected by international copyright, trademark, and other intellectual property laws.
7.2 Your Content
You retain all rights to your content. By using our Services, you grant us a limited license to process your content solely to provide the Services to you.
7.3 Feedback
Any feedback, suggestions, or ideas you provide may be used by us without any obligation to compensate you.
8. Third-Party Services
Our Services may integrate with third-party services (e.g., Google Search Console, Google Analytics). Your use of these integrations is subject to the third party's terms and privacy policies. We are not responsible for third-party services.
9. Disclaimers and Warranties
9.1 Service Disclaimer
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free operation
- Security or absence of viruses
9.2 SEO Results Disclaimer
We do not guarantee specific SEO rankings or traffic improvements. SEO results depend on many factors outside our control, including search engine algorithms, competition, and content quality.
10. Limitation of Liability
To the maximum extent permitted by law, ProRank SEO shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or data loss
- Third-party actions or content
Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless ProRank SEO, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your content or activities
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Services. Continued use after changes constitutes acceptance of the new Terms.
13. Termination
We may terminate or suspend your access to our Services immediately, without prior notice, for:
- Breach of these Terms
- Non-payment of fees
- Fraudulent or illegal activities
- At our sole discretion with 30 days notice
Upon termination, your license to use the Services will cease immediately.
14. Governing Law and Disputes
14.1 Governing Law
These Terms are governed by the laws of the United Kingdom, without regard to conflict of law provisions.
14.2 Dispute Resolution
Any disputes shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA). The arbitration shall be conducted in London, United Kingdom.
14.3 Class Action Waiver
You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions.
15. General Provisions
15.1 Entire Agreement
These Terms constitute the entire agreement between you and ProRank SEO regarding the Services.
15.2 Severability
If any provision is found unenforceable, the remaining provisions will continue in effect.
15.3 Waiver
No waiver of any term shall be deemed a further waiver of any term.
15.4 Assignment
You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.
16. Contact Information
For questions about these Terms, please contact us:
Email: legal@prorank.io
Support: support@prorank.io
Address: ProRank SEO, Cleekim Drive EH15 3QP, United Kingdom
By using ProRank SEO, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.