ProRank SEO

Feedback System

Help shape the future of ProRank SEO by sharing your ideas and reporting issues. Access from ProRank SEO → Support & Account → Feedback tab.

Community Driven

Your feedback directly influences our development roadmap. Feature requests are reviewed weekly and prioritized based on community needs.

Feedback Types

Feature Request

Suggest new features or enhancements

Template includes: Feature description, Use case, Expected benefit

Bug Report

Report issues or unexpected behavior

Template includes: Steps to reproduce, Expected vs Actual behavior

General Feedback

Share your thoughts and suggestions

Open format for any feedback

Support Request

Get help with specific issues

For technical assistance needs

Submission Form

Required Fields

  • Subject: Brief description of your feedback
  • Message: Detailed description (templates provided for bug reports and feature requests)

Optional Fields

  • Priority: Low, Medium, or High (for bug reports)
  • Email: If you'd like follow-up communication

Automatic Templates

When you select a feedback type, the message field automatically populates with a helpful template:

Bug Report Template:

Steps to reproduce: 1. 2. 3. Expected behavior: Actual behavior: Browser/Device:

Feature Request Template:

Feature description: Use case: Expected benefit:

Recent Community Feedback

The Feedback tab displays the 5 most recent community submissions, showing:

  • Feedback subject and preview (first 100 characters)
  • Feedback type (Feature, Bug, etc.)
  • Community votes count (👍)

Community Voting

Popular feedback items with more votes get higher development priority.

API Integration

REST API Endpoints

  • POST /prorank/v1/feedback/submit- Submit comprehensive feedback
  • GET /prorank/v1/feedback/list- Retrieve recent feedback

Data Payload

{
"type":"feature|bug|general|support",
"subject":"Brief description",
"message":"Detailed description",
"priority":"low|medium|high",
"email":"optional@email.com"
}

Best Practices for Feedback

  • ✓Be Specific: Include concrete examples and use cases
  • ✓Use Templates: Follow the provided templates for bug reports
  • ✓Include Context: Mention your WordPress version, theme, and other plugins
  • ✓Set Priority: Help us understand urgency for bug reports
  • ✓Provide Contact: Include email if you want updates on your feedback