User Management
Control who can access your ProRank SEO features by managing WordPress users, roles, and permissions all in one place.
User Management interface showing the user list, search filters, and action buttons
What is User Management?
User Management lets you control your WordPress users and their access to ProRank SEO features. It works directly with your existing WordPress user system - no need to create separate accounts or remember different passwords.
Perfect for agencies and teams, you can invite new members, assign specific roles, and control exactly what each person can do with your SEO settings.
WordPress Integration
Features That Actually Work
Here's what you can do with User Management right now
Invite New Users
Click "Invite User" to add new team members. They'll get an email with login details automatically.
Search & Filter
Find users quickly by name or email. Filter by WordPress role to see specific user groups.
Edit User Details
Update names, emails, and roles. Changes apply to their WordPress account immediately.
Export to CSV
Download your user list as a CSV file that opens in Excel. Great for reports and backups.
Enable/Disable Users
Temporarily disable access without deleting accounts. Perfect for freelancers or seasonal staff.
Delete Users Safely
Remove users permanently with safety checks. Can't accidentally delete yourself or the last admin.
Select Multiple
Use checkboxes to select multiple users for bulk operations (coming soon).
Refresh Data
Click refresh to reload the user list and see the latest changes.
Understanding User Roles
WordPress roles and ProRank-specific permissions
Standard WordPress Roles
Full access to everything including ProRank SEO
Can edit posts and pages, limited SEO access
Can write and publish their own posts
Can write posts but cannot publish
Can only view the site
ProRank Custom Roles
Can manage SEO settings, view reports, and edit content
Read-only access to SEO reports and analytics
How to Use User Management
Step-by-step instructions for common tasks
How to Invite a New User
- 1Click the blue "Invite User" button at the top right
- 2Enter their email address and choose a username
- 3Add their first and last name (optional)
- 4Select a role (Administrator, Editor, SEO Manager, etc.)
- 5Click "Send Invitation" - they'll get an email with login details
Common Use Cases
Real-world scenarios for using User Management
Setting Up Your Agency Team
Give your team the right level of access:
- • Project Managers → Administrator
- • SEO Specialists → ProRank SEO Manager
- • Content Writers → Editor
- • Clients → ProRank SEO Viewer
Managing Freelancer Access
1. Invite freelancer with appropriate role
2. When project ends, disable their account
3. Re-enable if you work with them again
4. Delete only when you're sure you won't need them
Client Read-Only Access
Give clients visibility without editing rights by assigning the "ProRank SEO Viewer" role. They can see reports and analytics but cannot change any settings.
Team Member Leaves
1. First, disable their account immediately
2. Transfer their content to another user if needed
3. Export user list for records
4. Delete the account after handover is complete
Troubleshooting
Solutions to common issues
No users showing in the list?
• Check if filters are applied (click "Clear filters")
• Verify you have the right permissions
• Make sure you have a Business+ or Agency license
Can't invite new users?
• Verify the email isn't already in use
• Username must be unique
• Ensure WordPress email is configured properly
User didn't receive invitation email?
• Verify email address is correct
• WordPress email might need SMTP configuration
• Try resending or manually share login details
Can't delete a user?
• Cannot delete the last Administrator
• User might have content that needs reassigning
• Try disabling the user instead of deleting
Export not working?
• Try a different browser
• Ensure you have users to export
• Check browser console for errors
Understanding Quick Stats
What the numbers mean
Total Users
All WordPress users on your site, including inactive ones
Active Users
Users who are enabled and can log in to WordPress
User Roles
Number of different role types available in WordPress
Best Practices
Tips for effective user management
Use appropriate roles
Don't give Administrator access unless absolutely necessary
Regular audits
Review user list monthly and remove unnecessary accounts
Disable before deleting
Test with disabled account first to ensure nothing breaks
Export regularly
Keep CSV backups of your user list for record-keeping
Use ProRank roles for SEO team
SEO Manager and SEO Viewer roles provide the right balance of access
Related Features
Other Agency Hub features that work with User Management
Audit Log
Tracks all user actions including role changes, logins, and modifications to SEO settings.
SEO Permissions
Configure which WordPress roles can access specific ProRank SEO features in the main settings.